Privacy Policy

MadarLabs ("we", "us", "our") operates the madarsystems.ai website. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services.

By using our website, you consent to the practices described in this policy. If you do not agree, please discontinue use of the website.

We collect information you provide directly through our forms:

• Contact form: name, company, role, email, phone number, and the areas you want to improve.

We also collect certain data automatically:

• Device and browser type, operating system, screen resolution.
• Pages visited, time on page, referral source.
• IP address (anonymized where possible).

We use collected information to:

• Respond to your inquiries and process deployment consultation requests.
• Understand how visitors use our website and improve the experience.
• Comply with legal obligations under applicable UAE law.

We do not use your personal data for automated decision-making or profiling.

We do not sell, rent, or trade your personal data to third parties.

We may share data with:

• Service providers who assist in operating our website and analytics (bound by confidentiality agreements).
• Legal authorities when required by UAE law or to protect our rights.

All third-party service providers are selected for their data protection standards and are contractually obligated to handle your data securely.

We retain your personal data only as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions: retained for 24 months from date of submission, then deleted.
• Analytics data: aggregated and anonymized within 90 days.

You may request earlier deletion at any time by contacting us.

Under UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to processing of your personal data.
• Request restriction of processing.
• Data portability — receive your data in a structured, commonly used format.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our website uses basic analytics to understand traffic patterns and improve user experience. This may involve:

• First-party cookies for essential website functionality.
• Anonymous usage analytics (page views, session duration, referral source).

We do not use third-party advertising cookies or cross-site tracking. You can disable cookies through your browser settings, though some website features may not function as intended.

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/SSL).
• Access controls limiting data access to authorized personnel only.
• Regular review of security practices.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the revised policy.

For material changes, we will make reasonable efforts to notify you.

If you have any questions about this Privacy Policy or how we handle your data, contact us:

• Phone: +971 50 498 6324
• Email: [email protected]
• MadarLabs, Dubai, UAE